Returns & Refunds Policy (UK Only)

This Returns & Refunds Policy explains how customers in the United Kingdom can return products and request refunds from our store. We aim to make our returns process simple, fair, and transparent so you can shop with confidence.

Return Window Under This Returns & Refunds Policy

Customers may request a return within 14 days of receiving their order. Return requests made after this period may not be eligible for a refund.

Return Eligibility

To qualify under our Returns & Refunds Policy, items must be:

• Unused
• Unopened
• In original packaging
• In resalable condition

For hygiene and safety reasons, opened or used products cannot be returned unless they are faulty, damaged, or incorrect.

Returns for Faulty or Incorrect Products

If your item arrives faulty, damaged, or incorrect, please contact us within 48 hours of delivery. We will arrange a replacement or provide a full refund at no additional cost to you. We may request photos to help resolve the issue quickly.

Change of Mind Returns

We also accept returns for non-defective products. If you change your mind, you may return the item within the 14-day return window. In these cases, customers are responsible for return postage costs.

How to Request a Return or Refund

Before sending any item back, please contact us to receive return instructions.

Email: support@quitesmoketablets.com

Include your order number, product name, and reason for return so we can assist you promptly.

Refund Processing

Once we receive and inspect the returned item, approved refunds will be issued to the original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

UK Shipping Area Only

This Returns & Refunds Policy applies only to orders delivered within the United Kingdom.